FAMCO (Al-Futtaim Auto & Machinery Co.) is a market leading supplier of products & services to a diverse range of industries & commercial undertakings covering the transportation, construction, manufacturing, warehousing, oil & gas and marine sectors. FAMCO serves these industries with world-class brands like Volvo Trucks, Volvo Buses, Volvo Construction Equipment, Merlo, Ingersoll Rand, Linde, Dexion, Yanmar, Himoinsa, Stanley Proto, Fenner, Bruynzeel, Mobel Linea, Meco, Bott, Stertil, Hart & Nassau.
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FAMCO has operations in Dubai, Abu Dhabi, Al Ain, Ras Al Khaimah and in December 2011, FAMCO acquired the Volvo Construction Equipment distributor for the Kingdom of Saudi Arabia (Al Rehab) and now operates with 5 branches across the Kingdom. The company's development and success has been based on an in-depth understanding of customer needs and the dedication of its skilled staff.
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FAMCO is committed to providing outstanding second-to-none service levels to customers and to maintaining quality, safety and environmental standards at the highest possible levels. FAMCO is an ISO 9001:2008 & ISO 14001:2004 certified company.JOB PURPOSE:
To be able to carry out routine service work, troubleshoot and diagnose fault conditions, perform general overhauling and to work consistently and safely on Power Generators; to provide excellent customer service to new and existing accounts; to grow the service business and support and encourage growth in the sales of units.
KEY ACCOUNTABILITIES:
* Self-motivated A A A A and able to work under own supervision
* Excellent A A A A customer service skills
* Computer Knowledge
* Be able to produce consistently high A A A A quality of work to ensure excellent levels of customer satisfaction As A A A A much of the work is field-based, self-motivation and flexibility are A A A A essential.
* Experience on multi A A A A units / Synchronization & Load Sharing operation
* Products A A A A covered are mainly Himoinsa Generators from 16kVA - 2,000kVA, along with A A A A other OEM Diesel-powered Generator Sets, plus lighting towers, control A A A A systems and accessories
* Ability to A A A A diagnose faults and recommend accurate and effective repair solutions
* Ability to A A A A understand and implement manufacturer's standard working instructions A A A A within specified repair times
* Upgrading/programming A A A A of DG set controllers
* Overhauling A A A A & Rebuilding of DG sets
* On job A A A A training to customers
* Stock A A A A maintenance & Pre delivery Inspection of DG sets
* Maintaining A A A A Service & repair records
* Be familiar A A A A with appropriate use of workshop equipment and special tools
* To be able to demonstrate sound knowledge of electrical components and detailed wiring diagrams QUALIFICATIONS, EXPERIENCE, & SKILLS:
Minimum Qualifications and Knowledge: Electrically qualified
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Minimum Experience:10 years experience on maintenance and repair of power generators
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Job-Specific Skills: Excellent electrical, mechanical and controls experience plus a Driving License
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Behavioural Competencies : Team player with the ability to work safely and possibly alone, in industrial environments. Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility. |